Baldwin County's tourism booms, surpassing pre-COVID numbers

OBA Staff • November 4, 2023

Alabama's Beaches emerge as Top Destination

Orange Beach Islands

Orange Beach, Ala. – (OBA) – A gathering of business and industry leaders marked a significant moment at the Coastal Alabama Business Chamber's First Friday Forum. The event, held at the Orange Beach Event Center and sponsored by Gulf Shores & Orange Beach Tourism (GSOBT), was a platform for Beth Gendler, President and CEO of GSOBT, to share the positive trajectory of tourism in our area. Gendler highlighted the robust growth in taxable lodging rentals and retail sales, with figures for the current year already surpassing those of the pre-pandemic era, indicating a resilient and flourishing tourism sector.


Gendler presented an optimistic picture, underlining the return to normalcy in travel patterns post the unique visitor surge during the pandemic. With taxable lodging rentals reaching $843 million and retail sales maintaining a strong pace, the region's economic vitality was evident. Gendler's report not only reflected the area's recovery but also its competitive edge on a global scale.


Press Release:


GULF SHORES AND ORANGE BEACH, ALA. – Business and industry leaders from across Baldwin County gathered at the Orange Beach Event Center today for the Coastal Alabama Business Chamber’s First Friday Forum sponsored by Gulf Shores & Orange Beach Tourism (GSOBT). Beth Gendler, President and CEO of Gulf Shores & Orange Beach Tourism, reported on the impact of visitors to the area through the end of this year’s summer season. 


“Two of our primary key indicators of the health of our tourism industry are taxable lodging rentals and taxable retail sales,” explained Gendler.  “Through August of this year, our area is pacing well above the total year-end figures in both categories compared to pre-COVID 2019, our last ‘normal’ tourism year before the pandemic. For January through August this year, taxable lodging rentals are at $843 million compared to $575 million in 2019. In fact, 2023 so far has also outpaced our total 2021 taxable lodging rentals figure of $815 million, and we are optimistic we will be right in line with the $890 million for 2022 by the end of the year.”

Gulf Shores Orange Beach Taxable Lodging

Taxable retail sales, which surpassed $1 billion in 2021, are also pacing in line with both 2021 and 2022 - $1.07 billion in eight months of 2023 compared to $1.4 billion for each of the previous years.

Gulf Shores Orange Beach Taxable Sales

Gendler stressed that this year really marks a return to normal travel patterns following the large influx of visitors during COVID due to the appeal of the beaches and the outdoor options in the area. 


“Remember, 2019 was a record year,” she said. “2020 – the year of a worldwide pandemic and a major hurricane – was down only 7%; 2021 was up 48%; and 2022 was up 11% over that. Those are incredible numbers.



“The entire world was open to travel this year and people have endless options on where to take their vacations,” she added. “From 2020 through part of 2022, there were travel restrictions or people just were not comfortable traveling internationally yet, and our community greatly benefited from that by being an easy drive-to destination. This year, we are back to competing not just on a regional scale, but truly on a national and international scale, just like before the pandemic.” 


While final 2023 economic impact numbers won’t be compiled until next spring, the impact of visitors on the area is significant. According to the Alabama Tourism Department’s 2022 report, an estimated 8.3 million visitors came to Baldwin County, with a strong majority of those (6.4 million) coming to Alabama’s beaches. Those visitors spent almost $8 billion in the county and helped employ 65,000 people with tourism-related jobs. Gulf Shores, Orange Beach and the Fort Morgan area account for 55,000 of those jobs. 


“We are a tourism economy here,” stressed Gendler. “It is our bread and butter. It is the number one industry in our county, and tax revenues from tourism make up a large majority of the budget for both the City of Gulf Shores and the City of Orange Beach. Our community relies and thrives on our guests. 


“But more than that, the tax revenues generated by our community have a tremendous benefit to the rest of the state – 4% of our lodging tax revenues go to the state’s general fund and 4% of our retail sales tax revenues go to the state’s Education Trust Fund.” 


According to GSOBT data, the majority of visitors to the area are coming from the Southeast and Midwest, with some surprises like California, Florida, New York, North Carolina, and Virginia rounding out the Top 25 states visitors are coming from. Out of a study of 1.2 million trips to Alabama’s beaches, courtesy of Arrivalist, 30.8% of those stayed for 4+ nights. 


Gendler further explained that summer continues to be the most popular time for guests to come enjoy the community, but other seasons of the year are expanding, which brings patrons to local businesses year-round. 


“We are no longer a summer destination only,” said Gendler. “With sports, special events, meetings, and additional marketing, we have grown spring, fall and winter. Leveling out occupancy throughout the year helps our businesses year-round and keep their employees working.” 


Gendler also emphasized the role the tourism office continues to play in the local community. 


“For the past 30 years, our mission has not changed,” explained Gender. “Gulf Shores & Orange Beach Tourism serves to develop and execute marketing promotions and programs that promote our community as an attractive travel destination, enhance our region’s public image as a dynamic place to live and work, strengthen our community’s economic position and vitality, and provide opportunities for the residents who live and work here. 


“With key programs like Leave Only Footprints and BEach SAFE, we also serve a vital role to those who choose our area for vacation … to keep them safe, informed, and responsible. 


 “Our role is to support, guide and lead this community in growing our product and visitation in ways that are consistent with the character of our destination. Keeping true to our destination’s character has, and always will, remain a guiding factor for what we do.” 


She closed her presentation with one of her favorite explanations of the role tourism plays in a community.


If you build a place where people want to visit, you will have built a place where people want to live.
If you build a place where people want to live, you will have built a place where people want to work.

If you build a place where people want to work, you will have built a place where business wants to be.

And, if you have built a place where business wants to be, you will have built a place where people want to visit.

It all starts with a visit...

Maura Gast, Executive Director - Visit Irving Texas


In 1993, the Alabama Gulf Coast Convention & Visitors Bureau (CVB) was founded as the official destination marketing organization for the areas of Gulf Shores, Orange Beach and Fort Morgan. The CVB expanded in 2005 with the creation of the Gulf Shores & Orange Beach Sports Commission. In 2010, the CVB was renamed Gulf Shores & Orange Beach Tourism (GSOBT). In 2022, the Sports Commission expanded its scope to Gulf Shores & Orange Beach Sports & Events. This year celebrates 30 years of the tourism office telling the story of what makes Alabama’s beaches so special. 


Gendler’s full presentation is publicly available. It can be found on the tourism office’s website Partners Page, under Presentations, then First Friday Forum, November 23. Additional questions can be directed to the CVB by contacting Public Relations Manager Kay Maghan through email at
kmaghan@gulfshores.com or by calling 251-974-4625.

Share this article w/ Friends...

Orange Beach Library
By OBA Staff December 7, 2025
Orange Beach, Ala. — (OBA) — The American Heart Association has launched a new health program at the Orange Beach Public Library. The initiative is called Libraries with Heart and is designed to help residents monitor their blood pressure at home. Community partners say the effort will give people easier access to...
Gulf Shores Shifts Business License Renewals To Email Only
By OBA Staff December 7, 2025
Gulf Shores, Ala. — (OBA) — Starting this December, the city will no longer send business and rental license renewal forms through traditional U.S. mail. Instead, all renewal forms will be delivered only by email. City officials say the change is meant to be more efficient. They also hope it will save money and...
New Foley Library Frees Space For Senior Center
By OBA Staff December 7, 2025
Foley, Ala. — (OBA) — City leaders in Foley are planning major changes to the current public library building. The work is meant to improve access for older adults and people with disabilities. The building will later become the city’s Senior Center. The plans are tied to the construction of a new library.
Gulf Shores Pedestrian Bridge Construction Continues On Schedule
By OBA Staff December 7, 2025
Gulf Shores, Ala. — (OBA) — Construction on the City of Gulf Shores Pedestrian Bridge is moving forward on schedule, with steady work visible on both sides of the project. Crews are working on the bridge structure as well as nearby parking and streetscape improvements. City officials say the work is designed to...
Orange Beach Finance Dept.
By OBA Staff December 6, 2025
Orange Beach, Ala. — (OBA) — The City of Orange Beach has launched a new online portal for business licenses and related applications. The system uses OpenGov Permitting & Licensing. City leaders say it will cut paperwork, save time and money. They expect faster decisions for businesses and residents.
New State Guidance Shifts Baldwin County School Counseling Procedures
By OBA Staff December 6, 2025
Robertsdale, Ala. — (OBA) — Baldwin County Public Schools Superintendent Eddie Tyler has notified parents about an important change to counseling consent rules. He said he usually shares policy updates in his back‑to‑school email each August, but this situation is different. The district began the year collecting...
City of South Baldwin Hospital Artist's Rendering
By OBA Staff December 6, 2025
Foley, Ala. — (OBA) — Foley officials are adding new traffic control near the city’s hospital as services and patient numbers continue to grow. The city plans to change an existing intersection to better handle the heavier traffic. Leaders say the change is meant to improve safety as well as traffic flow. Residents...
Orange Beach Recreation Campus Gets Major Upgrades
By John Mullen December 5, 2025
Orange Beach, Ala. – (OBA) – Plans continue in Orange Beach to make improvements to the recreation campus in the northwest intersection of Canal Road and Wilson Boulevard. Pickleball courts and expanded parking are already underway and, work has begun on Contorno Park on the western edge of the campus. Next on the...
Rising Food Costs And Seasonal Employment Dip Create Urgent Need
By OBA Staff December 5, 2025
Gulf Shores, Ala. — (OBA) — Local musicians are joining forces to help struggling families in lower Baldwin County through a benefit concert. The event aims to raise funds and collect food donations for the Christian Service Center. Six musical acts will perform at the fundraiser called Pantry Stock.
Perdido Beach Resort
By OBA Staff December 4, 2025
Orange Beach, Ala. — (OBA) — According to Hotel Business, an Alabama-based investor group has purchased Perdido Beach Resort in Orange Beach. The new owners say the popular Gulf Coast property will remain under local leadership. They also say they are committed to its long-term future. The resort has served families...
Show More