Baldwin County's tourism booms, surpassing pre-COVID numbers

OBA Staff • November 4, 2023

Alabama's Beaches emerge as Top Destination

Orange Beach Islands

Orange Beach, Ala. – (OBA) – A gathering of business and industry leaders marked a significant moment at the Coastal Alabama Business Chamber's First Friday Forum. The event, held at the Orange Beach Event Center and sponsored by Gulf Shores & Orange Beach Tourism (GSOBT), was a platform for Beth Gendler, President and CEO of GSOBT, to share the positive trajectory of tourism in our area. Gendler highlighted the robust growth in taxable lodging rentals and retail sales, with figures for the current year already surpassing those of the pre-pandemic era, indicating a resilient and flourishing tourism sector.


Gendler presented an optimistic picture, underlining the return to normalcy in travel patterns post the unique visitor surge during the pandemic. With taxable lodging rentals reaching $843 million and retail sales maintaining a strong pace, the region's economic vitality was evident. Gendler's report not only reflected the area's recovery but also its competitive edge on a global scale.


Press Release:


GULF SHORES AND ORANGE BEACH, ALA. – Business and industry leaders from across Baldwin County gathered at the Orange Beach Event Center today for the Coastal Alabama Business Chamber’s First Friday Forum sponsored by Gulf Shores & Orange Beach Tourism (GSOBT). Beth Gendler, President and CEO of Gulf Shores & Orange Beach Tourism, reported on the impact of visitors to the area through the end of this year’s summer season. 


“Two of our primary key indicators of the health of our tourism industry are taxable lodging rentals and taxable retail sales,” explained Gendler.  “Through August of this year, our area is pacing well above the total year-end figures in both categories compared to pre-COVID 2019, our last ‘normal’ tourism year before the pandemic. For January through August this year, taxable lodging rentals are at $843 million compared to $575 million in 2019. In fact, 2023 so far has also outpaced our total 2021 taxable lodging rentals figure of $815 million, and we are optimistic we will be right in line with the $890 million for 2022 by the end of the year.”

Gulf Shores Orange Beach Taxable Lodging

Taxable retail sales, which surpassed $1 billion in 2021, are also pacing in line with both 2021 and 2022 - $1.07 billion in eight months of 2023 compared to $1.4 billion for each of the previous years.

Gulf Shores Orange Beach Taxable Sales

Gendler stressed that this year really marks a return to normal travel patterns following the large influx of visitors during COVID due to the appeal of the beaches and the outdoor options in the area. 


“Remember, 2019 was a record year,” she said. “2020 – the year of a worldwide pandemic and a major hurricane – was down only 7%; 2021 was up 48%; and 2022 was up 11% over that. Those are incredible numbers.



“The entire world was open to travel this year and people have endless options on where to take their vacations,” she added. “From 2020 through part of 2022, there were travel restrictions or people just were not comfortable traveling internationally yet, and our community greatly benefited from that by being an easy drive-to destination. This year, we are back to competing not just on a regional scale, but truly on a national and international scale, just like before the pandemic.” 


While final 2023 economic impact numbers won’t be compiled until next spring, the impact of visitors on the area is significant. According to the Alabama Tourism Department’s 2022 report, an estimated 8.3 million visitors came to Baldwin County, with a strong majority of those (6.4 million) coming to Alabama’s beaches. Those visitors spent almost $8 billion in the county and helped employ 65,000 people with tourism-related jobs. Gulf Shores, Orange Beach and the Fort Morgan area account for 55,000 of those jobs. 


“We are a tourism economy here,” stressed Gendler. “It is our bread and butter. It is the number one industry in our county, and tax revenues from tourism make up a large majority of the budget for both the City of Gulf Shores and the City of Orange Beach. Our community relies and thrives on our guests. 


“But more than that, the tax revenues generated by our community have a tremendous benefit to the rest of the state – 4% of our lodging tax revenues go to the state’s general fund and 4% of our retail sales tax revenues go to the state’s Education Trust Fund.” 


According to GSOBT data, the majority of visitors to the area are coming from the Southeast and Midwest, with some surprises like California, Florida, New York, North Carolina, and Virginia rounding out the Top 25 states visitors are coming from. Out of a study of 1.2 million trips to Alabama’s beaches, courtesy of Arrivalist, 30.8% of those stayed for 4+ nights. 


Gendler further explained that summer continues to be the most popular time for guests to come enjoy the community, but other seasons of the year are expanding, which brings patrons to local businesses year-round. 


“We are no longer a summer destination only,” said Gendler. “With sports, special events, meetings, and additional marketing, we have grown spring, fall and winter. Leveling out occupancy throughout the year helps our businesses year-round and keep their employees working.” 


Gendler also emphasized the role the tourism office continues to play in the local community. 


“For the past 30 years, our mission has not changed,” explained Gender. “Gulf Shores & Orange Beach Tourism serves to develop and execute marketing promotions and programs that promote our community as an attractive travel destination, enhance our region’s public image as a dynamic place to live and work, strengthen our community’s economic position and vitality, and provide opportunities for the residents who live and work here. 


“With key programs like Leave Only Footprints and BEach SAFE, we also serve a vital role to those who choose our area for vacation … to keep them safe, informed, and responsible. 


 “Our role is to support, guide and lead this community in growing our product and visitation in ways that are consistent with the character of our destination. Keeping true to our destination’s character has, and always will, remain a guiding factor for what we do.” 


She closed her presentation with one of her favorite explanations of the role tourism plays in a community.


If you build a place where people want to visit, you will have built a place where people want to live.
If you build a place where people want to live, you will have built a place where people want to work.

If you build a place where people want to work, you will have built a place where business wants to be.

And, if you have built a place where business wants to be, you will have built a place where people want to visit.

It all starts with a visit...

Maura Gast, Executive Director - Visit Irving Texas


In 1993, the Alabama Gulf Coast Convention & Visitors Bureau (CVB) was founded as the official destination marketing organization for the areas of Gulf Shores, Orange Beach and Fort Morgan. The CVB expanded in 2005 with the creation of the Gulf Shores & Orange Beach Sports Commission. In 2010, the CVB was renamed Gulf Shores & Orange Beach Tourism (GSOBT). In 2022, the Sports Commission expanded its scope to Gulf Shores & Orange Beach Sports & Events. This year celebrates 30 years of the tourism office telling the story of what makes Alabama’s beaches so special. 


Gendler’s full presentation is publicly available. It can be found on the tourism office’s website Partners Page, under Presentations, then First Friday Forum, November 23. Additional questions can be directed to the CVB by contacting Public Relations Manager Kay Maghan through email at
kmaghan@gulfshores.com or by calling 251-974-4625.

Share this article w/ Friends...

Second Straight Month of Falling Home Prices in Baldwin
By OBA Staff June 8, 2025
Robertsdale, Ala. — (OBA) — Baldwin County home prices dropped for the second month in a row, according to the latest data from Baldwin REALTORS®. Both residential and resort markets saw lower average prices compared to last year. Homes also stayed on the market longer. Fewer properties were sold in some areas.
Free Mental Wellness Platform Now Available for All Alabamians
By OBA Staff June 8, 2025
A new online tool is now available to help Alabamians improve their mental wellness. CredibleMind, a free digital platform, offers personalized self-care resources to anyone in the state. It aims to close the gap between those seeking help and the shortage of mental health professionals. The program is completely anonymous, easy to use, and available right away.
LuLu Gribbin with Governor Ivey during the signing of LuLu's Law
By Jessica A. Taylor June 7, 2025
Orange Beach, Ala. — (OBA) — On the eve of the one-year anniversary of Lulu Gribbin's nearly fatal shark attack, I could hear children laughing and playing with their family pets in the background, negotiating who gets to toss the ball next. “Are you done with your noodles” cried out the father, Dr. Ryan Forbess of Orange Beach, Alabama. Apologizing for the noise and distractions, he explained, “We are packing up to head out in the morning—back to the same place, actually.”
Orange Beach High School Star Gains Attention at University of Alabama
By OBA Staff June 7, 2025
Orange Beach, Ala. — (OBA) — Orange Beach High School freshman Lee Steele is starting to make waves in the basketball world. The 6-foot-6 player had a standout day during a visit to The University of Alabama. His skills and work ethic caught the attention of head coach Nate Oats and his coaching staff. Observers say Steele is playing his best basketball yet.
Gulf State Park to Host Three-Day Shark Fest Event
By OBA Staff June 7, 2025
Gulf Shores, Ala. — (OBA) — Gulf Shores will once again host Shark Fest, a popular summer event focused on marine life. The event takes place at Gulf State Park’s Saltwater Pier and offers hands-on activities for all ages. Guests will learn about Gulf Coast sharks through interactive exhibits, expert presentations, and up-close encounters. This year’s event promises more excitement, learning, and family-friendly fun.
Expect Excellence Brings Rock Hits to the Stage
By OBA Staff June 7, 2025
Orange Beach, Ala. — (OBA) — A high-energy rock show is returning to Orange Beach this summer. The Expect Excellence Music Department will perform “Dream On – A Tribute to Classic Rock” for three nights, June 26 through 28, at the Orange Beach Performing Arts Center.
CoastAL Orange Beach Becomes Diamond Sponsor for Orange Beach City Schools
By OBA Staff June 6, 2025
Orange Beach, Ala. — (OBA) — CoastAL Orange Beach has stepped up to support education. The local business was named a Diamond Sponsor for Orange Beach City Schools. This is the highest level of sponsorship available. It means students will benefit across academics, arts, and athletics.
Baldwin County Teens Join City of Foley as Summer Interns
By Guy Busby June 6, 2025
Foley, Ala. — (OBA) — High school students from across Baldwin County are getting a chance to learn how local government works. They will do this through a new internship program with the city of Foley. This is the first time Foley has offered this opportunity. The city introduced the first group of interns at the City Council meeting on Monday, June 2.
Gulf Shores Post Office Hosts Passport Fair June 7
By OBA Staff June 6, 2025
Gulf Shores, Ala. — (OBA) — Summer is a great time to travel and see the world. Unfortunately, many people do not have a passport when the opportunity arrives for international travel. Some citizens think that the paperwork is too much of a hassle. The USPS actually makes the process easier by holding Passport Fairs within local locations throughout the US. One such place is the Gulf Shores Post Office.
Two Vehicle Wreck Near Foley Claims Orange Beach Woman’s Life
By OBA Staff June 5, 2025
Foley, Ala. — (OBA) — The Alabama Law Enforcement Agency (ALES) is reporting that an Orange Beach woman died after a two-vehicle crash late Wednesday morning near Foley. The accident happened on South Hickory Street near Baldwin County 20. The ALEA said the crash involved a Chevrolet pickup and a Jeep SUV. Troopers are still investigating the cause of the crash.
Show More